Get all your employees to buy-in to the financial success of your company!

Every customer interaction is an opportunity to build a more profitable relationship.

Yes, every action. This makes every employee vital for the success of your company.  Customer Service Reps, Technical Support Agents, Field Service Techs, Consultants... they are all essential for creating a truly exceptional sales organization and building a more profitable business.
 

With course topics like "Sell is a four letter word, but it's not evil" and "Why do some sales people seem so obnoxious," our training appeals to the very distinct views of individuals outside the direct sales force; all with a common goal of creating a unified employee base focused on the financial success of your company.

Through a two phase customized training program, Soft Sell empowers all front-line employees with the ability to find additional sales leads and/or up-sell and cross-sell.

Phase 1

A very focused session (half or full day) that covers the core concepts of the sales cycle, where non-sales professionals can contribute, and applied behavioral excises to get participants conformable this this role.  This instructor led core content delivered onsite, in person or over the internet. 

Phase 2

Online library of self-paced course designed for retention and reinforcement of the core content.  Soft sell worked extensively with our strategic partner, CRKInteractive, to create courseware that is that is educational, engaging and entertaining.  The online course student completion rate close to 90%.

At Soft Sell, we are committed to delivering positive results to your bottom line.  As such, we are very flexible regarding training options and adapting to your timeline.  Our business objective is to create training solutions that enable you to confidently invest the time, money and resources necessary for your success.

Please contact us to discuss Sales Skills for Non-Sales People.